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COVID-19 vaccine: Vaccine quantities are limited and currently available only for those in eligibility Phases 1a and 1b.

COVID-19 vaccine: Vaccine quantities are limited and currently available only for those in eligibility Phases 1a and 1b.

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At Staten Island University Hospital, we pride ourselves on service excellence and are committed to fostering a culture of patient-centered care in partnership with you, your family and health care team. As a partner, your experience and point of view matter. 

If you have an issue or concern you’d like to discuss, please contact our Office of Patient and Customer Experience at (718) 226-8851.

If hospital staff cannot resolve an issue, you may contact New York State Department of Health by mail or phone:

New York State Department of Health Centralized Hospital Intake Program
433 River Street, 6th Floor
Troy, NY 12180
Phone: (800) 804-5447
Email: [email protected]

You also can  at The Joint Commission’s Office of Quality and Patient Safety.

To mail or fax a complaint, print a Quality Incident Report from The Joint Commission’s website.

Office of Quality and Patient Safety
The Joint Commission
1 Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: (800) 994-6610
Fax: (630) 792-5636
Email: [email protected]